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Friday, January 09, 2009

magicJack – Is It Really To Good To Be True?


We’ve all seen the commercials for magicJack and is it really to good to be true? Can we really get unlimited phone calls for $20 a year?

So out of curiosity we’ve been testing this innovative gadget and after two days things are looking promising. While this device can be used as a main line we are using the second line of our phone system until we validate things. For the test we are using a simple yet dependable two line AT&T E2562 phone system which uses slave handsets to communicate with the base.

We opened the magicJack box and as promised it installed in three easy steps to a laptop connected to wifi. Here’s what we did -
  1. Step 1 – Plug phone into magicJack using RJ11 (phone cable)
  2. Step 2 – Plug magicJack into any USB port
  3. Step 3 – Pick up your phone and talk
Within minutes our first call was placed locally on the AT&T phone. Some of our initial minor findings are the following:

  • We are currently using wifi to the router so it isn’t a direct connection. The below items may change once we test using RJ45 Cat5 cable (computer network cable) to connect directly from the PC to the router at 100 MB/s.
  • Local calls required the full 1 + area code.
  • Speaker phone sounds like we are talking through a tin can.
  • Calls to cell phone users get a little fuzz.
  • Hanging up the phone doesn’t hang up magicJack on the PC immediately but hung up within 5 seconds after phone hung up.
Some additional items we are testing next are –

  • Test calls using the speaker phone when laptop is connected directly to router using RJ45 cable vs. Wifi.
  • Test calls using a more diversified sample of call types.
  • Test calls using PC headset on laptop vs. phone.
  • Test the claim that the router needs to be unplugged once a month. The commercial said nothing about this little gem but its not really a show stopper. We’ll investigate more on this and report out on the findings next month.

Sunday, January 04, 2009

Time Saving and Fun Applications


We've compiled a list of applications that we've found to be useful time saving applications in our day to day interactions with customers.

1. Instant Messaging and Social Networking -
Digsby (Free)
2. Social Networking - Hellotxt (Free)
3. Blog Reader - Google Reader (Free)
4. Screen Capture - SnagIt
5. Productivity - Microsoft Office 2007
6. Productivity - MindManager Pro
7. PDF Converters - PDF Creator (Free)
8. Browswers - Chrome, Firefox and Internet Explorer (Free)
9. AntiVirus - AVG AntiVirus (Free)
10. Social Networking - Linkedin (Business) and Facebook (Friends and Business) (Free)